STORE POLICY

 

Customer Care

To clean your jewelry, use a clean dry cloth and store in a dry place. Since exposure to air can also oxidize jewelry, we recommend storing jewelry in a pouch or box rather than keeping it exposed. Keep hairspray, lotions, alcohol or perfume away from your jewelry.  Do not shower, bathe or go swimming with plated pieces. 

Stellaria Designs is not responsible for damage caused by improper care, such as, but not limited to, prolonged exposure to heat or cold, water damage, household cleaners, abrasive cloths or cleaner, hair products, perfumes, cosmetics, lotions, improper cleaning or storage.

 


Privacy & Safety

Protecting your privacy is important to us.

At Stellaria Designs we want to demonstrate our commitment to your privacy, and notify you of the following:

  1. What personally identifiable information of yours or third party personally identifiable information that is collected from you through the website

  2. The organization collecting the information

  3. How the information is used

  4. With whom the information may be shared

  5. What choices are available to you regarding collection, use and distribution of the information

  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Jewelrey Designs control

  7. How you can correct any inaccuracies in the information

If you have questions or concerns regarding this statement, you should first contact Stellaria Designs by contact form or email: stellariadesigns@gmail.com.

We are committed to protecting your privacy. Stellaria Designs does not sell, share or rent this information to others in ways different from what is disclosed in this statement.

We want to make sure that we provide you with as much information about our products and services as possible, while only asking you for the information we need to provide you with the services you've requested. Currently, we ask that you provide us with the following information:

Newsletter/Promotional E-mail


We need your e-mail address to keep you instantly aware of our special promotions and latest additions.

Purchasing


We need your name, shipping and billing addresses, daytime phone number and e-mail address to expedite your order. If you select to pay by credit card, we need your credit card number, type of card and expiration date. We also collect information about the products added to your cart and the orders you place.

 

How We Use This Information

Ultimately, our goal is to provide you with a website that's virtually tailor-made to your interests. By keeping records of your purchasing history, we can shape the focus of our website to personalize your shopping experience with us and make you instantly aware of products and services that best match your interests.

 

Your Options Regarding Your Personal Information

If you do not wish to receive promotional e-mails, newsletters or promotional information from our company, here are your options:

  1. You can e-mail our customer support stellariadesigns@gmail.com.

  2. All e-mail promotions sent to you will provide instructions on how to unsubscribe.

If a user's personally identifiable information changes (such as zip code, phone, e-mail, or postal address), or if a user no longer desires our services, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done by e-mailing our Customer Support.

 

How Secure is our Website?

We have taken every measure possible to ensure that your personal information remains secure. We incorporate the industry-standard SSL encryption for maximum protection. 

All about "Cookies", Remarketing and Log Files

"Cookies" are minute pieces of information that are stored by your browser on your computer's hard drive. Cookies contain absolutely no personal information about you. A cookie is merely a text file that allows us to maintain your shopping list between visits and provide you with access to your personal shopping account information. Most web browsers automatically accept cookies, but in most cases you can change your browser to prevent them.

Stellaria Designs does not have control or access to the data collected through third party cookies.

Log Files: We use IP addresses to analyze trends, track user's movements and gather demographic information. No IP addresses are linked to any personally identifiable information.
 

Notification of Changes

Should we decide to change our privacy policy, we will post the changes to our Home Page so that you are always aware of what information we collect, how we use it and under what specific circumstances, if any, we may disclose it. If we should at any time make the determination to use personally identifiable information in a manner different from what is stated at the time it is collected, we will notify you via e-mail. You always have the choice as to whether or not we use your information in this different manner. We will only use information gathered in accordance with the privacy policy under which the information was collected.

 

Legal Disclaimer

Though we make an effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith believe that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Website.

Wholesale Inquiries

Thank you for your interest in Stellaria Designs.  I look forward to working with you.  For more information, please fill out the wholesale inquiry form here. 

Payment Methods

Credit / Debit Cards  - PAYPAL